We're still here for you over the summer break,Ìýwhich runsÌýfrom 21ÌýJune - 23ÌýSeptember 2024*. Most of our core ¶¹ÄÌÊÓƵ teams are availableÌýby phone and email, please see below for contact details and opening hours.
Don't forget, if you have any queries, check out ourÌýÌýor contactÌýAsk¶¹ÄÌÊÓƵ.
If you're staying in the ¶¹ÄÌÊÓƵ area this summer, be sure to also check ourÌýlist of low-cost activities and events taking place locally for ideas of what to do with friends or on your own.
*Please note thatÌýall services will be closed forÌýthe August bank holiday onÌýMonday 26ÌýAugust, unless stated.
Opening hours for core ¶¹ÄÌÊÓƵ services are below:
Achieve @ ¶¹ÄÌÊÓƵ Team
TheÌýAchieve @ ¶¹ÄÌÊÓƵ TeamÌýare available over the summerÌýfrom Monday to Friday,Ìý9am -Ìý4:30pm. You can contact the team viaÌý[email protected]ÌýorÌýon the Ask¶¹ÄÌÊÓƵ phone number -Ìý01202 969696.
ALSÌý
Ìý(ALS) team will be available throughout the summer fromÌýMonday to Friday, 9am - 4pm. You can contact them via emailÌý[email protected]Ìýor call on 01202 965663.
Ask¶¹ÄÌÊÓƵ
TheÌýAsk¶¹ÄÌÊÓƵÌýteam will be available throughout the summerÌýfrom Monday toÌýFriday, 9am - 5pm (4.30pm Fridays). You can contact the teamÌývia emailÌý[email protected],Ìýcall 01202 969696, or visit us in Poole House onÌýTalbot Campus.
PleaseÌýcheck theÌýAsk¶¹ÄÌÊÓƵÌýpageÌýforÌýcontact information or ourÌýÌýmay be able to help with your query.
Bus services
The Unibus service will beÌýrunning on the reducedÌýÌýover the break. Check out the new , which has replaced clickit2ride,ÌýforÌýlive timetable information as well as quick and easy payment and ticketing options.Ìý
Careers¶¹ÄÌÊÓƵ
The Careers¶¹ÄÌÊÓƵÌýteamÌýwill be available in the Careers Zone at The Hub in Poole House from Monday to Friday, between 11am - 3pm.ÌýYou can alsoÌýÌýto speak with a Careers Consultant, either in-person or virtually.
The team will also be running aÌýseries of freeÌýcareers webinars over the summer,Ìýand you can always useÌýÌýtoÌýsearch for careers resources, graduate jobs, placements and more.
Faith & Reflection
TheÌýFaith & Reflection centreÌýwill be open until the end of July,ÌýfromÌýMonday to Friday, 8am - 8pm. The centre will be closed for AugustÌýandÌýopen again fromÌýFriday 1 September.
Over the summer the prayer and contemplation roomÌýwillÌýstill be available (BGB 401, ¶¹ÄÌÊÓƵ Gateway Building,ÌýLansdowne Campus). During AugustÌýthere will be aÌýdesignated Islamic Prayer Space in P218,ÌýPoole House,ÌýTalbot Campus, with prayer mats available.
You can contact the team via emailÌý[email protected]Ìýor by phone on 07928 129767.
The weekly Global Café for international students will continue to run until Wednesday 24 July, each Wednesday, 5pm - 6.30pm, in the Faith & Reflection Centre.Ìý
IT supportÌý
The computers inÌýThe Sir Michael Cobham Library andÌýWeston LibraryÌýremain open to students 24 hours a day, every day.
IT support is available 24 hours a day, 7 days a week in various forms throughout the summer:
- 8am -Ìý5pm, Monday to Friday, full service support from the ¶¹ÄÌÊÓƵ IT Services team
- 5pm -Ìý8am, Monday to Friday, and all day on weekends, basic first line support over the phone is available through our out of hours team. ​​​​​​​
Here’s how to get in touch:
- Visit theÌýÌý(watch the self-help video for user information) -Ìýhere you can raise a job or request
- Give us a callÌýany time, any day onÌý01202 965515ÌýorÌýfreephoneÌý0808 196 2332.ÌýBetween 5pm and 8pm and during the weekend ourÌýOut of Hours Team will assist with basic first line support over the phone.
- Talk to usÌýusing theÌý,ÌýMonday to Friday, 8.30am - 4.45pm
- Face-to-Face -Ìývisit the IT Counter in CG25, ground floor of Christchurch HouseÌýat Talbot Campus, Monday to Friday, 9am-5pm (closed 1pm -Ìý2pm).
Libraries
Both libraries will remain openÌýover the summer break, withÌýlibrary staff available for help and advice from Monday to Friday, 9am - 5pm.ÌýPlease check our website for full details of theÌýlibrary opening timesÌýand how toÌýcontact the library teamÌýover the holidays.
AllÌýlending copies of books and DVDs are automatically renewedÌýevery 7 days, unless an item has been reserved by someone else.Ìý
If you plan to study at home over the breakÌýthe e-journals and e-books that ¶¹ÄÌÊÓƵ subscribes to are all available off campus.ÌýDetailed help in finding and accessing e-resources off campus is available online in ourÌýlibrary guide.
Medical Centre
Our on campusÌýStudent Medical CentreÌýwill be closed forÌýthe summer break from 5pm on Friday 14ÌýJune. If you need to contact a doctor you can callÌýÌýin Wallisdown, atÌý63 Kinson Road BH10 4BXÌýon 01202 636400, or call NHS 111.ÌýIf it isÌýan emergency please call 999. ToÌýregister online visitÌýtheÌý.
Residential Services
The Residential Services and Lettings¶¹ÄÌÊÓƵ teams will be available from Monday toÌýFriday, 9am - 5pm (4.30pm on Fridays), viaÌýemailÌýor by phone. They will beÌýunavailable on 15Ìýand 16ÌýAugustÌýto deal with the main A-level results and Clearing period.Ìý
The Lettings¶¹ÄÌÊÓƵ team will beÌýavailable from Monday toÌýFriday, 9am - 5pm (4.30pm on Fridays), viaÌýemailÌýor by phone.
- All halls of residence will have a member of staff available 24/7 over the entire summer period and/or an emergency telephone number for you to contact and speak with a member of staff. If you are unsure what this is please speak with your local accommodation team.
- If you're living inÌýa Unilet or Lettings¶¹ÄÌÊÓƵ managed shared student house, you should continue to use your usual out of hours support and call the main Poole House reception number (01202 524111) for emergencies.
- If you’re livingÌýin private accommodation, you should have been provided with an out of hours numbers to call, so contact your provider, landlord or agent direct if youÌýhaven’t or are unsure.
Sport¶¹ÄÌÊÓƵ
Sport¶¹ÄÌÊÓƵÌýwill remain open throughout the breakÌýpleaseÌývisit the website for the sport and fitness class timetable, plus booking and contact details.Ìý
Student Wellbeing
Student Wellbeing will offer a reduced appointment-based service over the summer, this will mostly be remote appointments but a limited number of face-to-face appointments are available.ÌýYou can contact the team via email [email protected], or via phone on 01202 965020. We may take longer than usual to respond to queries. Please also note there will be no drop-in available over the summer. Please see theÌýwebsite for how to refer and for more information about our support services.
If you are in need of additional wellbeing support, you can checkÌýwhichÌýservices are available on theÌýurgent wellbeing supportÌýpage or theÌýexternal wellbeing resourcesÌýbelow.
SU¶¹ÄÌÊÓƵ AdviceÌý
The SU¶¹ÄÌÊÓƵ Advice team will be available over the summer, Monday to Friday, 10am - 4pm. Please email [email protected] to request a call back or to book an appointment in person.ÌýÌýfor more details.
University Retreat
The University Retreat on Talbot Campus will be closed fromÌýMonday 24Ìý- Friday 28 June for staff training, and will then close for the summer from Saturday 20ÌýJulyÌýuntil Monday 9ÌýSeptemberÌý- during thisÌýtime students can access .Ìý
If you are in crisis you can also callÌýÌýon 0800 652 0190 - the 24/7 mental health helpline,Ìývirtual support is available atÌý, or you can contact the additional external wellbeing resources below.
ÌýExternal wellbeing resources
While the university services are closed over the springÌýbreak, you may find the following external services helpful if you need immediate support: Ìý
-  (the non-emergency number to contact the NHS) Ìý
-  (the non-emergency number to contact the police if it is less urgent thanÌýaÌý999 call) Ìý
- Ìý(24/7 mental health helpline)
- Ìý(mental health support from 4.30pm-midnight every day)
- Student Assistance ProgrammeÌý(free 24/7Ìýconfidential helpline and online resources)
- Ìý(for wellbeing resources and advice from Student Mind)Ìý
- ÌýÌý
-  o°ù  (for urgent emotional support) Ìý
-  (if you have experienced sexual abuse) Ìý
-  (for anxiety, depression, stress, mental health and wellbeing) Ìý
-  (for concise and student friendly guidance on all aspects of international student support including immigration) Ìý
-  (if you need urgent immigration representation).  Ìý